ON-SITE IT · WESTERN SWITZERLAND · 24/7 BY CONTRACT
Weber IT Solutions supports your workstations, servers, networks, peripherals and critical infrastructure. On-site support, troubleshooting, maintenance and Datacenter interventions across Western Switzerland.
An IT problem? Weber IT Solutions diagnoses the issue, carries out the required work and restores your equipment to service.
From workplace equipment to critical infrastructure, you have one experienced field partner. Datacenter expertise brings the same discipline to day-to-day IT support.
Diagnosis, repair, maintenance and service restoration.
↗ 02Servers, racks, networks and critical infrastructure.
↗ 03Installation, troubleshooting and maintenance of user equipment.
↗ 04Printers, scanners and professional equipment.
↗ 05Backup, storage, Quantum equipment and LTO technologies.
↗ 06Recurring maintenance, field support and technical resources.
↗ 07Systems, networks, projects, cloud and network security.
↗Three service levels align availability, urgency and budget. Final commitments are defined in the contract.
Urgent response communicated: 4 h by contract. Exact response depends on service level, site access and scope.
One technical contact for user support, equipment, critical infrastructure and recurring IT services. One-off interventions, maintenance or field engineering support as required.
Failed equipment, a software issue or an unexplained malfunction? We diagnose the problem and intervene on site to restore your IT equipment.
From user workstation to server: one technical contact to prepare, troubleshoot and upgrade your employees’ equipment.
Everyday equipment is part of our work too. We intervene on IT peripherals and their connections to your professional environment.
Extensive Datacenter experience beyond Smart Hands alone: hardware diagnosis, maintenance and intervention on critical infrastructure.
Interventions on professional backup and storage systems: Quantum equipment, LTO technologies, tape drives and tape libraries.
We work on the equipment. Backup policy, data and restore validation remain the client’s responsibility within the agreed scope.
Recurring maintenance, local support and field engineering resources for organisations that outsource all or part of their IT operations.
Practical support to evolve existing infrastructure, prepare migrations or secure technical projects while keeping recommendations grounded in field operations.
Rates depend on duration, configuration and service level. Larger operations can be quoted before work begins.
Parts, licences, corrective work and system administration are excluded unless explicitly included in the contract.
Every intervention follows a short, verifiable sequence. Tap a step to see its purpose, typical actions and expected outcome.
Qualify the request before acting: site, equipment, criticality, access and observed symptoms.
Operational base in Perly-Certoux. Coverage across Western Switzerland within a maximum 150 km radius, with partners in Fribourg and Valais.
Figures approved for publication by Weber IT Solutions.
Vendors encountered in the field and confirmed relationships, stated explicitly rather than through ambiguous symbols.
The founder’s card opens a scannable and downloadable vCard.
Yes, under the Premium on-call offer. The communicated target is a 4-hour intervention according to contract.
Yes. Troubleshooting covers Windows workstations, laptops, printers, scanners and professional peripherals, as well as servers, networks and Datacenters.
Test result, signed report and a written e-mail summary covering cause, resolution and action taken.
Yes. We provide diagnosis, installation, replacement, maintenance and physical checks on Quantum equipment, LTO tape drives and libraries. Data and backup policy remain the client’s responsibility.
For planned work, send the site, equipment, criticality and requested window. For urgent work, use direct contact.
